Shared flowchart

Software · L4 · Incident lifecycle

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Flowchart of an incident from detection through blameless postmortem and follow-up.

by @openstemUpdated Software
Alert fires: SLO burn-rateOn-call acknowledgesSeverity high?Declare incident, page Incident CommanderHandle solo, log for reviewIC assigns ops lead, comms lead, scribeMitigate: rollback / failover / scaleResolved?Declare resolved, notify stakeholdersBlameless postmortem within daysOwned, dated action items tracked to completionYesNoNoYes

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